Terms and conditions of use

Purpose:

The terms and conditions detailed below apply to all orders placed with the company Emirates Dressing (http://www.emirates-dressing.com/) for all products and services offered on the website or catalog except with prior written different.
These terms are on our sales site and you are always offered when validating your cart. Therefore, the placing of an order implies your full acceptance, without reservation to these conditions.

Price:

The prices guaranteed to you are those displayed on the site at the time of order.
These can be changed at any time in the event of particular conditions linked to economic factors, changes in the cost of labor, changes in the cost of raw materials, changes in the stock and money exchange of some countries or your specific requirements.

Order procedure:

1: Orders are made online.
2: Upon receipt of your order and payment, your package will be sent within 48 hours. The order more than 10 pieces are shipped within 7 days. No shipment is carried out on Friday.
3: A shipping confirmation email will be sent with a tracking number and link by country of destination.
4: 48h after the reception of the payment, any orders can be cancelled !

The transport of your package:

Packages are generally shipped within 7 working days in standard sending and 2-3 working days in express mail upon receipt of your payment. The standard shipping costs 7.90 euros and the express delivery costs 12.90 euros, you can freely choose your shipping method during checkout by selecting your choice. Whatever the chosen method of shipping, we will provide as soon as possible a tracking number that allows you to track online delivery of your package. We are fully responsible for the goods to deposit with the carrier, and would not be held responsible for any damage, loss or theft of merchandise as soon as the relay will be performed in the carrier. Particular care is taken to protect fragile products packages are oversized and protected.

Customs:

Customs duties and other special taxes to certain countries remain the responsibility of the buyer, namely that there are no customs fees for shipments by Emirates Post. We disclaim any responsibility for customs block, delay the delivery time due to strikes, bad weather etc.

Withdrawal or claim:

Any claim or withdrawal should be sent by email (contact@emirates-dressing.com) within 7 days of receipt of your package. After this deadline, we don’t take into account any request. We only accept returns linked to a defect on the garment. We don't accept return for a size mistake for example. An address will be communicated to you to return your products. All returns remains in charge of the buyer for any exchange or refund, they will be made under the same payment method used previously by the buyer. Only the price of the dress will be refund if the dress has been already sent if not the refund will be total. All parcels don't claim and returned to Emirates Dressing will not be refundable. If this is our error (control error) an amicable agreement will be reached between the two parties. Any order implies acceptance without limitation or qualification these terms and conditions. Any dispute concerning the sale will be settled by mutual agreement. The buyer declares to have read and accepted these terms and conditions at the time of confirming the order. No cancellation of sale will be considered without informing the company and prior agreement. In case of force majeure and canceled sales compensation will be paid if incurred financial harm to the company.

Any item sold with sale will not be refunded or exchanged.

Other information:

We disclaim people who could wear our outfits so not legislated (presence of non-mahram men for example ...).

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